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Automotive Service Advisor

Just Recruitment Solutions Limited
Posted 6 days ago, valid for 16 days
Location

St. Austell, Cornwall PL26 8LG, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Service Advisor position in St Austell requires a friendly and professional individual to be the first point of contact for customers at the dealership.
  • Candidates must have previous dealership customer service experience and a full UK driving license.
  • The role involves managing customer service inquiries, coordinating courtesy cars, and ensuring high customer satisfaction.
  • Salary details are not specified, but Saturdays are paid at overtime and there are opportunities for internal promotions.
  • The position is full-time, operating Monday to Friday with Saturdays on a rota.

Service Advisor Vacancy - St Austell

Mon - Fri and Saturdays on a rota and paid at overtime

As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.

Your duties will include:

dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.

Upselling of additional works, service plans and warranties.

Opportunities for internal promotions are available within this company for the right applicants.

Previous dealership customer service experience is essential, and you must hold a full UK driving license.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.