Customer Service Operative

RGB Recruitment

Posted a day ago, valid for a day

St. Austell, Cornwall PL25 5NE, England

Full Time

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Sonic Summary

The position of Customer Service Operative is available in St Austell, Cornwall, with a salary that is negotiable based on experience.
The role involves installation, maintenance, and repair work in customer properties, as well as addressing customer service issues.
Candidates should have experience in a similar role or trade background, with at least 3 years of relevant experience preferred.
Key qualifications include a CSCS card, 3 Day First Aid certification, and an NVQ in a trade or equivalent.
This full-time position offers a company van, pension, and 25 days of annual leave plus bank holidays.

JOB TITLE: Customer Service OperativeLOCATION: St Austell, CornwallSALARY: Negotiable, depending on experienceThe Employer:We are looking to fill the role of Customer Service Operative within a housing environment.The client is a non - profit, charitable registered provider of social and affordable housing throughout Cornwall.This client, as an employer, offers plenty of benefits and schemes to enable staff to create a work environment that allows them to provide quality, affordable homes and services for the people of Cornwall.The Role:

Installation, maintenance and repair to customer properties
Assess and carry out works needed for tenants
Undertaking customer service issues
Using a laptop to record repairs and organise workload

The Candidate needs:

Experience in a similar role or trade background, preferably with experience of basic Carpentry, Plumbing, Decoration and General Maintenance.
The ability to demonstrate awareness of safe systems of work
An understanding of customer needs and ability to think quickly when needed
To behave in a courteous and professional manner
To be able to prioritise conflicting demands
Great communication skills
The ability to maintain accurate records of information
Basic IT skills
A clean Driving Licence

Qualifications:

CSCS card
3 Day First Aid
NVQ in a Trade or equivalent
Level 2 NVQ Multi Trade (desirable)
Scaffold Awareness (desirable)

SUMMARY:This is full time role, working a 40 hour week.This position comes with a company van, pension and 25 days annual leave plus BHs. Salary negotiable with experienceThe role requires a satisfactory Basic DBS check.INTERVIEW:The client is keen to fill this role quickly so if it is of interest, don’t delay in sending your CV over to us so we can put your name forward for interview stage.Contact Carol @ RGB Recruitment

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