Referral Coordinator

Pertemps Plymouth Commercial

Posted 17 hours ago, valid for 17 days

St. Austell, Cornwall PL25 5NE, England

£13.81 per hour

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Pertemps, on behalf of our valued local government client, is looking for a Temporary Referral Coordinator to join their supported Housing team! If you're passionate about helping people and want to make a real impact, this could be the perfect role for you.?? Location: St Austell & Camborne?? Hours: Up to 37 per week (part-time options available)?? Salary: £13.81 per hour?? Contract: 4 weeks initally (24th Feb – 24th March 2025)Why This Role?As the first point of contact for referrals into the service, you'll be the friendly, supportive voice guiding individuals towards the help they need. You’ll be assessing, managing, and coordinating referrals, ensuring people get access to the right support at the right time.What You’ll Be Doing:? Welcoming & Supporting – Handling referrals via phone, email, and face-to-face, offering a warm and reassuring first impression.? Assessing & Allocating – Gathering key information, evaluating referrals, and working closely with Support Workers to ensure smooth allocation.? Communicating & Coordinating – Keeping in regular contact with customers, partner agencies, and colleagues to manage expectations and ensure a seamless process.? Data & Reporting – Collecting and preparing referral data to help improve service delivery.What We’re Looking For:?? Experience in supported housing or a similar role.?? Strong communication & people skills – you’ll be great at building trust and showing empathy.?? Knowledge of domestic abuse, mental health, substance/alcohol use, and homelessness is desirable.?? A flexible, problem-solving mindset with a person-centred approach.Other Key Details:Application Deadline: 14th February 2025Interview Date: 18th February 2025DBS Check Required: Enhanced Adult/ChildrenIf you’re looking for a rewarding role where you can truly make a difference in people’s lives, we’d love to hear from you!?? Apply now or contact Chelsea Goodman in the Pertemps Plymouth office.

Referral Coordinator

Market Research Interviewer - Casual / Flexible

Event Assistant

Administrator