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Freight Forwarder
Sea & Air Freight
St Helens
£30,000 - £34,000 (flexible depending on experience)
Monday – Friday, 8am – 5pm
A leading UK logistics specialist is seeking an experienced Freight Forwarding Operator to join their growing team. The company offers a comprehensive logistics solution, covering all modes of transport worldwide, along with customs clearance, warehousing, and logistics services—all managed in-house. They also offer specialized services for businesses navigating the Freeport customs sites. This role involves organizing import/export shipments for customers via sea, air, and land..
The Candidate;
- Experience of working as a Freight Forwarder within import & export
- Multi-modal experience, ideally sea & road freight
- A solid understanding of Incoterms
- A strong understanding of shipping lines and suppliers
- Experience working with overseas agents and shipping lines
- Proven ability to provide accurate customer quotes
- Knowledge of Bills of Lading (HBL and MBL)
- Knowledge of customs paperwork and procedures
- Up to date knowledge of import and export regulations
- Good organisational skills with the ability to manage and prioritise workloads
- Strong customer service skills
- Ability to communicate effectively and clearly
- Confident decision making and negotiating
- Ability to work under pressure and to deadlines
Duties and Responsibilities;
- Ensure freight forwarding/coordination activities are executed efficiently and cost-effectively to meet customer requirements.
- Take responsibility for the accurate preparation, completion, dispatch, and delivery of various cargoes from multiple locations, ensuring correct documentation and processes for all relevant parties.
- Accurately calculate shipping and delivery costs, and prepare and distribute shipping documentation and information.
- Utilize multimodal solutions effectively to meet customer requirements, including container, road, rail, air, and sea shipments.
- Travel to different locations and offer remote services, coordinating activities where necessary, and completing all required documentation.
- Work under pressure and sometimes to strict deadlines, occasionally outside of normal office hours.
- Provide accurate information to tight deadlines and precise costs to internal and external stakeholders.
- Plan, obtain costs, and quote for end-to-end multimodal services.
- Plan, deliver, and record all work undertaken using Group systems as directed.
- Communicate effectively and promptly with colleagues, customers, and suppliers
If you have Freight Forwarding Experience and would like to be considered for this opportunity, please apply via the link.
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