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This role is a 12 week temp to perm, where you will work 12 weeks for the agency as a probabtionary period, if successful then you will be employed by the business after than point, full time.
The post holder will support the main business with several key aspects. The role will require the individual to be analytical and an astute critical thinker. This role is a key function to the ongoing development and stability of the core business team.We are looking for a vibrant, exciting and enthusiastic candidate. We want team members to be outgoing, customer focused, always willing to help and always prepared to own a problem to completion. The candidate needs to be a team player, who will always go above and beyond to achieve the business goals.
- Visitor/Contractor greet and check-in, including pass control.
- Build and maintain effective relationships with customers and colleagues.
- Ability to resolve customer/supplier issues in a professional and courteous manner.
- Be an Ambassador for the business both internally and externally.
- Liaising with the Production Manager to prioritise customer demand.
- Arranging and prioritising driver deliveries.
- Managing the stationery and P.P.E stock levels.
- Answering and forwarding phone calls.
- Perform contract review process and communicate with suppliers/customers to obtain information pertinent to the process. Accuracy and attention to detail is paramount.
- Ensure that Job cards are produced accurately with the correct instructions.
- Maintain and control of accurate stock records inline with role requirements.
- Good communicator with a confident and courteous manner, both in person and on the phone.
- Customer focused.
- Committed to delivering a best in class customer service.
- Able to work on own initiative or as a team player.
- PC literate and competent in all MS applications, i.e., Word, Excel and powerpoint.
- Previous experience with using internal SAP, MRP processes.
- Experience working in a customer service environment.
- Sales experience preferable.
