Hire Controller

Hire Controller

£35,000 DOE

St Helen’s (own transport needed due to location)

Experienced Hire Controller to join a market leading supplier of non-mechanical products needed. Immediate start possible.

At this firm the Hire Controller is the main point of contact for customers seeking to hire equipment. Customers place orders in person on by phone. We are looking for someone with previous hire industry experience and strong customer service skills. Ideally someone with excellent communication skills both written and verbal, who enjoys working in a busy office. You will have experience working with other departments, ensuring orders taken are ready to be despatched or return on time. No day will be the same

The Role

• Dealing with customer Hire enquiries & orders via telephone, face to face and by email.
• Checking availability of equipment and ensuring that equipment statuses are always up to date on the systems.
• Ensuring all paperwork is completed accurately.
• Coordinating with the customer service and transport teams to ensure that the correct products are ready, arranging delivery to customer sites.
• Ensuring all deadlines are met.
• Communicating effectively with other colleagues and providing a helpful and friendly point of contact for the depot enquiries.

Package

• The salary up to £35,000 DOE
• Reporting to the Sales Manager
• Office Based / St Helens
• Monday to Friday, 40 hours per week.
• Company Pension, Private Medical, Christmas shutdown, Social Staff Events
• Free on-site parking.