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Customer Service Agent

First Call Contract Services
Posted 4 days ago, valid for 24 days
Location

St. Ives, Cambridgeshire PE27 3LU, England

Salary

£12.57 - £14.05 per hour

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role of Customer Service Agent is available in St Ives, Cambridgeshire, offering full-time hours or temporary work opportunities.
  • Candidates should have customer service experience, with pay ranging from £12.57 to £14.05 per hour based on years of experience and high-volume inbound phone experience.
  • The position requires duties such as receiving inbound calls, resolving queries, and updating spreadsheets, with a focus on maintaining a friendly and efficient service.
  • Working hours are Monday to Friday from 08:00 am to 5:30 pm, and employees are entitled to 33 days of holiday per year.
  • Additional benefits include free hot drinks, a subsidized canteen, a relaxed atmosphere, and a comprehensive training program.

Customer Service Agent - St Ives, Cambridgeshire

Do you have customer service experience, are you looking for full time hours, or maybe you're looking for a few weeks of work, then look no further, we may have the role for you!

We have exciting opportunities to join a globally recognised business, considered to be the leader in its field of expertise in manufacturing and logistical distribution of golfing equipment.

We are working on behalf of the client in recruiting a Customer Service Agents to join their busy team.

We also have an exciting range of QC, Packers, Printers and Assembly roles at the same location - these pay rates range from £12.70 to £13.00 per hour.

Customer Service Agent Pay and Hours:

  • £12.57 to £14.05 per hour
  • Your hourly rate is dependent on how many years customer service experience you have, and if you have high volume inbound phone experience.
  • Monday to Friday
  • 08.00am to 17.30pm
  • 33 days holiday per year

Customer Service Agent General Duties:

  • Receiving inbound calls
  • Resolving queries and complaints
  • Placing and amending orders online
  • Excel skills
  • IT literate
  • Updating spreadsheets

Located in St Ives, Cambridgeshire, this role is a fantastic opportunity to gain insights into the behind-the-scenes of their top products.

As part of our close-knit team, you'll be the friendly face behind all things golf related, providing support to their trade partners with order processing, tackling their queries, and problem-solving.

You will also be focused, with the ability to cope under pressure, ensuring work is completed in a timely and accurate manner, as well as help drive continuous improvement.

Customer Service Agent Working for our client, offers you;

  • Free hot drinks
  • Subsidised canteen
  • Free cordial at water fountains
  • A full stocked hot and cold canteen
  • Relaxed atmosphere
  • Great training program
  • Long term prospects

Why work with First Call?

  • Money saving offers and discounts at your fingertip
  • 24/7 GP helpline
  • Discounted Gym membership in over 2500 gyms
  • Online Payslip Access
  • Personal Insurance

Apply today and we'll get straight back to you!

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.