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Customer Service Representative - St Ives
Are you looking for stable hours and long term prospects, then this role could be for you!
We have exciting opportunities to work for a globally recognised business, considered to be the leader in its field of expertise in Golfing Equipment.
We are working on behalf of the client in recruiting a multiple full time Customer Service Representatives.
We have maternity (part time, 10hrs per week) and full time customer service roles, ongoing roles availble within the administration department.
General Duties for Customer Service Representative:
- Receiving inbound calls
- Resolving queries and complaints
- Excel skills
- Office skills
- Word skills
- Credit and invoicing experience
- Purchasing experience
- Experience with invoices & quotes
- Updating database
- Working closely with senior management escalating urgent orders
Pay and hours for a Customer Service Representative:
- £11.50 to £12.78
- Overtime at time and half
- 08.30 to 17.00pm, 1 hour lunch
- Monday to Friday
- 37.5 hours per week
- 33 days holiday per year
Located in St Ives, Cambridgeshire, this full-time role is a fantastic opportunity to gain insights into the behind-the-scenes of their top products.
As part of our close-knit team, you'll be the friendly face behind all things golf related, providing support to their trade partners with order processing, tackling their queries, and problem-solving.
But wait, there's more!
Our client is not just seeking a voice on the other end of the line, they want someone with enthusiasm, a knack for problem-solving, and a genuine desire to fulfil customer satisfaction.
What matters most is your eagerness to learn, your can-do attitude, and your willingness to dive headfirst into the world of customer service.
You will also be focused, have the ability to cope under pressure, ensure all work is completed in a timely and accurate manner, as well as help drive continuous improvement.
Working for our client, offers you;
- Free coffee
- Subsidised canteen
- Free cordial at water fountains
- A full stocked hot and cold canteen
- Relaxed atmosphere
- Great training program
- Long term prospects
Why work with First Call?
- Money saving offers and discounts at your fingertip
- 24/7 GP helpline
- Discounted Gym membership in over 2500 gyms
- Online Payslip Access
- Personal Insurance
Apply today and we'll get straight back to you!
