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Customer Service Operative

First Call Contract Services
Posted 2 days ago, valid for a month
Location

St. Ives, Cambridgeshire PE27 3LU, England

Salary

£11.9 - £12.78 per hour

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Customer Service Operative position in St Ives, Cambridgeshire offers full-time hours with a salary ranging from £11.90 to £12.78 per hour.
  • Candidates should have previous customer service experience, particularly in a call center environment, to determine their hourly rate.
  • The role involves receiving inbound calls, resolving queries and complaints, and requires proficiency in Excel and IT skills.
  • Working hours are Monday to Friday from 08:00 to 17:30, with 33 days of holiday per year.
  • This position provides an opportunity to work for a globally recognized leader in golfing equipment, along with benefits like free coffee and a relaxed atmosphere.

Customer Service Operative - St Ives, Cambridgeshire

Are you looking for full time hours, then this role could be for you!

We have exciting opportunities to work for a globally recognised business, considered to be the leader in its field of expertise in Golfing Equipment.

We are working on behalf of the client in recruiting a Customer Service Representatives to join their busy team.

General Duties:

  • Receiving inbound calls
  • Resolving queries and complaints
  • Excel skills
  • IT literate
  • Updating spreadsheets

Pay and Hours:

  • £11.90 to £12.78
  • Your hourly rate is dependent on how many years customer service experience you have, and if you have worked in a call centre environment previously.
  • Mon to Friday
  • 08.00 to 17.30
  • 33 days holiday per year

Located in St Ives, Cambridgeshire, this role is a fantastic opportunity to gain insights into the behind-the-scenes of their top products.

As part of our close-knit team, you'll be the friendly face behind all things golf related, providing support to their trade partners with order processing, tackling their queries, and problem-solving.

You will also be focused, have the ability to cope under pressure, ensure all work is completed in a timely and accurate manner, as well as help drive continuous improvement.

Working for our client, offers you;

  • Free coffee
  • Subsidised canteen
  • Free cordial at water fountains
  • A full stocked hot and cold canteen
  • Relaxed atmosphere
  • Great training program
  • Long term prospects

Why work with First Call?

  • Money saving offers and discounts at your fingertip
  • 24/7 GP helpline
  • Discounted Gym membership in over 2500 gyms
  • Online Payslip Access
  • Personal Insurance

Apply today and we'll get straight back to you!

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.