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AV Technician
£30k-£35k
Bedford
We're looking for a customer focused AV Technician to join our client based in St Neots. You will be given full training on their products, so you can provide a strong level of service to the end users. Most tickets come in by email and can be responded by email - you won't be required to visit site in the early stages, however if this is an area of interest for you, then this can be arranged.
Full training is provided, company bonus scheme, as well as a friendly and welcoming team, dog friendly office, as well as the opportunities to enhance your career, such as transitioning into an Tech Engineer, should this be of interest!
As an AV Technician, you will:
- Provide 1st/2nd Line AV Support remotely for a variety of different clients
- Become a product SME on their sound and lighting solutions
- Software and Hardware support
- Track tickets and keep ticketing system up to date
- Remotely log onto machines to troubleshoot issues
- Arrange for Engineers to visit site should the issue not be fixable remotely.
Requirements for this AV Technician role:
- A minimum of 1 year as an AV Engineer (with a good technical understanding of different audio/visual solutions and products)
- Able to commute to Bedford 5 days a week
- High attention to detail
- Strong communication skills
- Full right to work in the UK without any restrictions
For more information and a full job description for this Technical Support Technician role please contact Andy Clarke at The One Group!
