SonicJobs Logo
Login
Left arrow iconBack to search
  1. Home
  2. St. Neots
  3. Ict account manager
  4. Account Manager

Account Manager

OSI Electronics UK
Posted a day ago, valid for a month
Location

St. Neots, Cambridgeshire PE19 8YP, England

Salary

£32,000 - £38,400 per annum

info
Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • OSIElectronics is seeking an Account Manager to oversee customer accounts and provide high-level customer service.
  • Candidates should have proven experience in customer service or account management, preferably in the electronic manufacturing or component industry.
  • The role requires significant use of Microsoft Office programs and may involve domestic travel to visit customers and suppliers.
  • The position offers an excellent salary along with benefits such as 25 days of holiday, life insurance, and a pension plan.
  • Applicants should have at least 2 years of relevant experience to be considered for this role.

AbouttheCompany

OSIElectronicsdivisionisadiversifiedmanufacturerofelectronicdevicesandvalue-addedmanufacturingservices.WeprovideourcustomerswiththemanufacturingcapabilitiesandpurchasingpowerofaglobalElectronicsManufacturingServicesprovider.Wedeliverregionalandpersonalizedsupportbestprovidedbyasmallercompany,strivingtobuildlastingrelationshipsandcreatecloseandvaluedpartnershipswithourcustomers.Oursingularfocusistohelpsecurityexperts,clinicalprofessionalsandhigh-techdeveloperssolvereal-worldproblemsandissues.

Account ManagerOSIElectronics

Hours 8am to 4.30pm Monday to Thursday and Friday 8am to 2pm

AbouttheRole

Responsibleforseveralcustomeraccounts,providinghighlevelcustomerservice.

Facilitatingquotationsandansweringcustomerquestionsandqueriesastheyarise.

Escalatinganyproblematicissuesviathenecessarychannelsandensuringoverallcustomeraccountownershipismaintainedanddeveloped.

Assistingtheexternalbusinessdevelopmentteamtoattainnewcustomersandonboardingnewaccountsintothebusiness.

Responsibilities

  • Dealingwithcustomerqueriesandrelayinginformationinatimelymanner,respondingwithinamaximumof24hours.
  • Providinghighlevelcustomersupport,ensuringexpectationsaremetandimprovedwherepossible.
  • Accountspend/developmenttoagreedtargets.
  • Supportingwithforecastingandbudgetsetting.
  • Ensuringcustomersatisfactionisdeliveredandsurpassed.
  • Assistingexternalsalesteamtodevelopandgrownewaccounts.
  • Orderinput/processing,uponthedateofreceiptandacknowledgingreceiptoforderwithin24hours.
  • Quotationinput,dissemination,collation,andanalysistoagreedtimelines.
  • Liaisingwithotherdepartmentstoensurerequirementsareprocessedwithintherequiredtimescales.
  • Confidenttoescalatemattersandhaveacandoattitude.
  • ProblemSolving,recommendingsolutionsorimprovementswherepossible.

Experience:

  • Customerservice/Accountmanagementprovenexperience.
  • Knowledgeoforpreviousexperienceworkinginthecontractelectronicmanufacturing(PCBAssembly)and/ortheelectroniccomponentindustry.
  • officeenvironment;requiressignificantuseoftelephoneandcomputerprogrammesMicrosoftword,excel,outlook,ERP,etc.
  • Domestictravelmayberequired-visitingcustomers,suppliers,etc.

CompanyBenefits

  • Excellentsalary
  • Excellentcareerdevelopment.
  • Holidays25daysholidaysplusbankholidaysincreasesupto29daysafter10yearsservice.
  • Lifeinsuranceentitlementfromfirstworkingdaywhichisfourtimesyourbasicsalary.
  • Charitywork2dayspaidleaveifyouwishtovolunteerandworkforyournominatedcharity.
  • OnedaypaidleavetotakeyourBirthdayoff
  • Pension
  • CompanyCarLeaseScheme
  • Cycletoworkscheme.
  • EnhancedMaternityandPaternitypay.
  • HealthcareCashplan
  • EdenReddiscounts

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.
Logo
SonicJobs
Your next career move. Sorted.
Search jobsbackground image

Contact us

© 2017 - 2025 SonicJobs App Ltd. All rights reserved

Terms & Conditions | Privacy Policy | Browse Jobs