SonicJobs Logo
Left arrow iconBack to search
  1. Home
  2. St. Neots
  3. Ict account manager
  4. Account Manager

Account Manager

OSI Electronics UK
Posted a day ago, valid for a month
Location

St. Neots, Cambridgeshire PE19 8YP, England

Salary

£32,000 - £38,400 per annum

info
Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • OSIElectronics is seeking an Account Manager with proven customer service and account management experience, particularly in the contract electronic manufacturing or electronic component industry.
  • The role involves managing customer accounts, providing high-level customer service, and facilitating quotations while ensuring customer satisfaction is met and exceeded.
  • Candidates should have significant experience in an office environment and be comfortable with domestic travel to visit customers and suppliers.
  • The position offers an excellent salary along with benefits such as 25 days of holiday, life insurance, and a pension scheme.
  • The company seeks individuals with a can-do attitude who can effectively escalate issues and recommend solutions.

AbouttheCompany

OSIElectronicsdivisionisadiversifiedmanufacturerofelectronicdevicesandvalue-addedmanufacturingservices.WeprovideourcustomerswiththemanufacturingcapabilitiesandpurchasingpowerofaglobalElectronicsManufacturingServicesprovider.Wedeliverregionalandpersonalizedsupportbestprovidedbyasmallercompany,strivingtobuildlastingrelationshipsandcreatecloseandvaluedpartnershipswithourcustomers.Oursingularfocusistohelpsecurityexperts,clinicalprofessionalsandhigh-techdeveloperssolvereal-worldproblemsandissues.

Account ManagerOSIElectronics

AbouttheRole

Responsibleforseveralcustomeraccounts,providinghighlevelcustomerservice.

Facilitatingquotationsandansweringcustomerquestionsandqueriesastheyarise.

Escalatinganyproblematicissuesviathenecessarychannelsandensuringoverallcustomeraccountownershipismaintainedanddeveloped.

Assistingtheexternalbusinessdevelopmentteamtoattainnewcustomersandonboardingnewaccountsintothebusiness.

Responsibilities

  • Dealingwithcustomerqueriesandrelayinginformationinatimelymanner,respondingwithinamaximumof24hours.
  • Providinghighlevelcustomersupport,ensuringexpectationsaremetandimprovedwherepossible.
  • Accountspend/developmenttoagreedtargets.
  • Supportingwithforecastingandbudgetsetting.
  • Ensuringcustomersatisfactionisdeliveredandsurpassed.
  • Assistingexternalsalesteamtodevelopandgrownewaccounts.
  • Orderinput/processing,uponthedateofreceiptandacknowledgingreceiptoforderwithin24hours.
  • Quotationinput,dissemination,collation,andanalysistoagreedtimelines.
  • Liaisingwithotherdepartmentstoensurerequirementsareprocessedwithintherequiredtimescales.
  • Confidenttoescalatemattersandhaveacandoattitude.
  • ProblemSolving,recommendingsolutionsorimprovementswherepossible.

Experience:

  • Customerservice/Accountmanagementprovenexperience.
  • Knowledgeoforpreviousexperienceworkinginthecontractelectronicmanufacturing(PCBAssembly)and/ortheelectroniccomponentindustry.
  • officeenvironment;requiressignificantuseoftelephoneandcomputerprogrammesMicrosoftword,excel,outlook,ERP,etc.
  • Domestictravelmayberequired-visitingcustomers,suppliers,etc.

CompanyBenefits

  • Excellentsalary
  • Excellentcareerdevelopment.
  • Holidays25daysholidaysplusbankholidaysincreasesupto29daysafter10yearsservice.
  • Lifeinsuranceentitlementfromfirstworkingdaywhichisfourtimesyourbasicsalary.
  • Charitywork2dayspaidleaveifyouwishtovolunteerandworkforyournominatedcharity.
  • OnedaypaidleavetotakeyourBirthdayoff
  • Pension
  • CompanyCarLeaseScheme
  • Cycletoworkscheme.
  • EnhancedMaternityandPaternitypay.
  • HealthcareCashplan
  • EdenReddiscounts

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.
Logo
SonicJobs
Your next career move. Sorted.
Search jobsbackground image

Contact us

© 2017 - 2025 SonicJobs App Ltd. All rights reserved

Terms & Conditions | Privacy Policy | Browse Jobs