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Job title: Litigation Claims Handler (personal Injury, Property Damage, Credit Hire)
Salary: £35,000 - £40,000
Location: Staffordshire
My client based in Staffordshire are seeking a highly skilled and experienced Litigation Handler to join their growing team. As a Litigation Handler, you will be responsible for defending litigated motor claims from issue to trial. This will include handling claims involving personal injury/property damage, credit hire, LVI, and fraud.
What you'll be doing:
- Defend litigated motor claims on behalf of large corporates from issue to trial.
- Value general and special damages.
- Utilise the Civil Procedure Rules and relevant authorities to obtain the best client outcome.
- Ensure full compliance with all office protocols, client service level agreements, and client "key performance indicators" on all own handled claims.
- Assess liability and set and maintain reserves in accordance with client service level agreements and client "key performance indicators".
- Investigate the merits of third-party claims.
- Conduct telephone and correspondence negotiations with third parties, third-party insurers, and third-party solicitors to achieve the best client outcome.
- Work within and support the litigation team to achieve and maintain full compliance with all office protocols, client service level agreements, and client "key performance indicators".
- Delegate and supervise appropriate tasks to the Claims Administration Assistants.
- Act as a technical and procedural referral for others in the litigation team.
About You:
- Litigation experience.
- Qualified Solicitor or Legal (desirable).
- Experience in Defence claims handling within an insurer or TPA environment
- Experience in acting as a mentor or referral point for junior team members
- Demonstrable self-motivation and initiative.
- Ability to work independently within a defined structure and effectively collaborate with peers and managers.
- Good communication skills.
If you have the relevant experience or know someone that does please contact me now on or email us at
