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The Key Responsibilities are:
As a pivotal part of the team, the Credit Controller will excel in maintaining composure under pressure while meticulously managing accounts, pursuing outstanding debts through various channels such as phone, email, and written correspondence. The role entails handling invoice inquiries, collaborating with other departments for issue resolution, managing a diverse customer base, supporting Direct Debit procedures, ensuring timely customer payments, and adhering to our in-house debt recovery procedures.
A proactive approach to debt collection is essential to optimise cash flows and meet company targets. An enthusiasm for learning about liquidation and insolvency procedures, the preparation of pre-legal documentation, and the initiation of County Court applications when necessary is also crucial.
The preferred candidate should seamlessly collaborate within an established team, demonstrate self-motivation, and ideally possess a minimum of 2 years of experience in credit control.
Requirements for Success:
- Exceptional communication skills and a polished telephone manner.
- Proficiency in numeracy and IT skills.
- Demonstrable experience in a credit control environment, interacting with customers.
- Proficiency or willingness to learn software tools like Microsoft Office, Excel, Sage, Vantage, and Credit Safe (training will be provided)
Hours:Monday to Friday, 9:00 am to 5:30pm with flexible working hours.
Location:Stafford, conveniently situated off J13 of the M6 with free on-site parking.
Type:Permanent, Full-time.
Salary Range:£25,000.00-£27,000.00 per annum
Experience Required
Preferred: 2 years of experience in credit control
Job Types: Full-time, Permanent
Pay: £25,000.00-£27,000.00 per year
Benefits:
- Additional leave
- Company events
- Flexitime
- Free parking
