SonicJobs Logo
Left arrow iconBack to search

Customer Service Advisor

Niyaa People Ltd
Posted a day ago, valid for a month
Location

Stafford, Staffordshire ST16 2QB, England

Salary

£15 - £16 per hour

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are seeking an experienced Customer Service Advisor to join a public sector team in Staffordshire for a 4-month contract.
  • The position requires strong communication skills and experience in a similar role, with the ability to handle a high volume of tenant enquiries.
  • The role offers a salary of £15-16 per hour, paid weekly, and involves working 37.5 hours per week from Monday to Friday.
  • Responsibilities include taking incoming calls, addressing complaints, and updating systems like Civica and NetCall.
  • Benefits include joining a friendly team, great transport links, and potential for agile working after initial training.
Are you passionate about delivering a supportive customer experience? We are currently looking for an experienced Customer Service Advisor to join a well established team within the public sector.

Customer Service Advisor
Mon - Fri/ 37.5hrs
Staffordshire
4 month contract
£15-16ph paid weekly

As a Customer Service Advisor, you will be:
  • Taking incoming calls from tenants and customers
  • Responding to a high volume of tenant enquiries, ensuring complaints are dealt with promptly
  • Updating and using systems such as Civica and NetCall

To be successful as a Customer Service Advisor, you need:
  • Strong communication skills with customers, ensuring good customer service at all times
  • Experience within a similar role
  • The ability to work in a fast paced environment

The benefits of being a Customer Service Advisor are:
  • Joining a friendly team
  • Great transport links
  • The opportunity to work in the public sector
  • Possible agile working after initial training

If this is of interest to you, please apply with your most up to date CV or send it to . If you would like to find out more information on this role, call us on 07488 866 707.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.