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Order Fulfilment Specialist Hybrid optional Location: StaffordSalary: up to £27k (DOE) Hours: Mon-Friday- 37hours per week Grafton Recruitment are working on behalf of a busy, leading business in the Stafford area, who are looking for a pro-active, organised individual for the role of, Order Fulfilment Specialist. The successful candidate will take ownership of timely delivery or orders, ensuring on time payment collections, whilst carrying out administration tasks, dealing with customer orders. The role:
- Verification of technical and commercial specifications of customer orders
- Verification of technical data of protection relays (CORTEC
- Recording of customer orders in ERP (SAP) system
- Processing of On Line Store (OLS) Orders
- Ensure commercial conditions are as agreed to standard company requirements
- Orders are correctly reviewed, accepted and approved
- Launch and follow-up of internal orders (trading), other internal departments, and occasionally external orders.
- Follow-up delivery schedules with manufacturing units, external suppliers and shipping.
- Ensure contract is managed to completion and the goods are delivered to the required delivery address.
- Control of logistical aspects (documents for export, relationship with forwarders, carriers, customs)
- Propose and implement improvement actions to optimise the processing of Product orders
- Provide expertise to problem solve and offer alternative solutions for the customer.Interface with* Manufacturing units, Suppliers and Commercial, Tenders and Marketing functions if necessary* Finance and Accounting department* Customers, ensuring customer satisfaction
You will need:
- Good understanding of the legalities of contracts, export, shipping, invoicing, finance and standard terms and conditions
- Ability to liaise with Finance/ accounting dept to ensure correct payments
- Ability to liaise with Commercial colleagues and provide feedback regarding customer orders, issues, queries, etc.
- Strong attention to detail
If you meet the above criteria, please apply directly by clicking the link or contact Chloe Sims on /
Should you require any support or assistance, please contact your local Grafton office.
Grafton is part of Gi Group Holdings Recruitment Limited and we are proud founding members of Menopause in business, pledge members for Nuerodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Business in relation to this role.
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