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Registered Area Manager
Location: Stoke on Trent, Cheshire, and the Wirral
Position: Registered Area Manager - Supported Living and Complex Care Services
Salary: Up to 52,000 DOE plus car allowance
About Us: You will become a significant manager for a dedicated organisation who are committed to providing exceptional supported living and complex care services in a person centred way. They are looking for a passionate and experienced Registered Area Manager to join the team and oversee services across Stoke on Trent, Cheshire, and the Wirral.
Key Responsibilities:
- CQC Registration: Meet the requirements for single or dual registration with the Care Quality Commission (CQC).
- Leadership: Create a positive team culture and role model excellent leadership and management practices that reflect our company values.
- Person-Centred Care: Deliver responsive, effective, safe, and caring support in a person-centred manner.
- Relationship Building: Establish good relationships with families, commissioners, advocates, and other professionals.
- Outcome Management: Ensure outcomes for those within our services are met and reviewed, recognising personal growth and development.
- Guidance and Practice: Guide practice within the team, delivering outcomes-based and person-centred services, ensuring all decisions are underpinned by MCA/BI principles.
- Quality Governance: Deliver the outcomes identified in the Quality Governance Strategy and Support Plans as appropriate.
- Service Management: Respond to local needs, filling voids within the service in a timely manner while supporting individual preferences, wishes, and desires.
- KPI Monitoring: Support colleagues in monitoring and managing KPI data, such as employee retention, sickness absence levels, and void fill.
- Open Culture: Encourage an open culture within the team, listening to and acting on opportunities and issues raised by the team where appropriate.
- Compliance: Manage compliance with the company quality assurance and improvement process, including quality audits and reviews.
- Person-Centred Support: Promote and deliver person-centred support, including positive risk assessment and management and positive behavioural support.
- Record Keeping: Ensure maintenance of factual and accurate records of care delivery.
- Recruitment and Retention: Oversee recruitment and retention of staff, ensuring an effective service in accordance with company policy, inclusive recruitment methods, and legislative requirements.
- Rota Management: Plan and implement effective rotas, ensuring all employees are paid correctly.
Qualifications and Experience:
- Proven experience in a similar role within supported living and complex care services.
- Strong leadership and management skills, as well as proven registered management experience.
- Excellent communication and relationship-building abilities.
- In-depth knowledge of CQC requirements and MCA/BI principles.
- Ability to manage compliance and quality assurance processes effectively.
- Full UK driving licence and commitment to cover multiple locations.
Why Join this organisation?
- Be part of a dedicated and supportive team.
- Opportunity to make a real difference in the lives of those they support.
- Competitive salary (up to 52000) and benefits package.
- Continuous professional development and training opportunities.
How to Apply: If you are passionate about delivering high-quality, person-centred care and meet the above criteria, click apply now.
