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Junior Service Manager - Based in Staines!
Salary: £27,500 per annum
Work Hours: 37.5 hours per week (Monday to Friday, 9:00am - 5:30pm with 1 hour lunch break)
About the Role: As Junior Service Manager, you will be responsible for:
- Arranging Planned Servicing: Managing service visits for products, which require servicing every six months or once a year.
- Arranging Site Visits for Breakdowns: Answering incoming requests (via phone call or email) from customers requiring their product to be fixed.
- Updating Customers: Emailing customers our engineer’s worksheet and letting them know the outcome of the site visit.
- First Contact Point for Customers: Answering the telephone and dealing with customer enquiries.
Your Characteristics:
- Structured: Organised and proactive individual.
- Problem-solver: Takes ownership and resolves issues.
- Good Communicator: Strong written and spoken communication.
- Team Player: Good with working in a team environment (be personable and outgoing).
- Growth Mindset: Willing to learn new skills and develop.
Your Qualifications:
- Proficient with Microsoft Office.
- University degree preferred.
