The Operations Administrator willprovide administrative and logistics support to the customer and managers and process administration tasks defined by the team to exceed customer and internal expectations and KPIs.
Duties will include:
- Ensure that accurate records are maintained
- Act as point of contact for customer enquiries
- Review and process documentation in a timely manner
- Take ownership of enquiries and respond with relevant information ensuring high quality customer serviceis delivered and a customer orientated culture is maintained
- Coordinate with other members of staff to ensure continuous operational cover
- Administration of company systems