Account Manager

We are working with an established courier organisation, near Heathrow who are looking to recruit an Account Manager.

The role is covering clients in London and once a week you will need to meet up with 6-7 clients a week in your London area.

Role Involves:

• Maintain allocated London Client base of 125+ courier accounts regarding strong B2B relationships and client spend.
• Communicating to clients clearly and addressing any concerns and resolving any conflicts that may arise.
• Raising client’s business concerns and needs to the company management.
• Negotiating and closing business contracts with existing and new clients.
• Delivering a sales pitch to prospective clients in London.
• Preparing and presenting business and account updates to the company’s management and clients.
• Monitoring the budget of the courier clients and explaining costs or expenditures and discussing new terms if necessary.
• Following up clients to ensure they are satisfied with the company’s courier services provided.
• Visiting London clients once /twice a week.
• Dealing with customer queries and courier job issues.
• Working with CRM to ensure each customer has relevant up to date information.

Previous Courier or Cargo freight experience essential, along with ideally Account Management experience.

Monday to Friday 9-6pm.

Salary depends on experience.

• If you do not hear from us within 7 days your application has been unsuccessful.