- Coordinate with wholesalers and sales personnel to manage customer setups and installations.
- Schedule and confirm installation dates with engineers, wholesalers, and customers.
- Process equipment orders, invoices, and payments using software tools.
- Provide data entry support and maintain accurate CRM records, including daily updates and weekly reporting.
- Assist with sales team leads and respond to marketing campaigns with outbound sales calls.
- Promote and sell additional equipment and partner services to customers.
- Deliver online training for specific products.
- Proven experience in customer service and administration.
- Strong organisational skills and the ability to work both independently and as part of a team.
- A logical mindset with excellent listening and problem-solving abilities.
- Knowledge of finance principles and experience using CRM systems.
- Competitive salary with annual reviews.
- Twice-yearly bonuses and commission opportunities.
- 25 days of annual leave, plus bank holidays, and additional leave for long service.
- Flexible working environment.
- Life assurance and a 4% employer pension contribution.
- Onsite gym and recreation room with pool table.