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Junior/Trainee IT Technical Support Agent

ACS Recruitment Solutions Ltd
Posted 9 hours ago, valid for 23 days
Location

Stamford, Lincolnshire PE9 2HD, England

Salary

£18,000 - £21,600 per annum

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Contract type

Full Time

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Junior/Trainee IT Support/Technical Support position in Stamford is perfect for tech enthusiasts eager to resolve customer issues.
  • Candidates should possess good IT knowledge, customer service skills, and a strong work ethic, with or without prior experience in a technical support role.
  • Full training will be provided, making this an excellent opportunity for those transitioning from customer service to IT.
  • The role offers a salary of £25,000 per year and requires a commitment of 35 hours per week, including an out-of-hours rota.
  • Benefits include 25 days of holiday, twice yearly bonuses, and life assurance.
Junior/Trainee IT Support/Technical SupportStamfordAre you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT Support/Technical Support candidate to join our Client's growing business. You will be responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for:
  • Great customer service skills
  • Good IT knowledge with an interest in technical systems
  • A strong work ethic, happy to work in a team environment
You may be working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service role, with an interest in the IT field and need someone to give you an opportunity. My client are really open minded about work experience and want to employ someone based upon their technical ability and work ethic. Full training will be provided.Benefits include:
  • 25 days holiday plus Bank Holidays, increasing through service
  • Twice yearly bonuses
  • Life assurance
You will be required to work 35 hours per week, Monday to Friday 9am-5pm with an out of hours rota to be worked 1 in every 8 weeks. Out of hours work is conducted remotely from home and you will work a split shift with hours before and after the office opening times. Further information can be supplied upon application.So if this sounds like something you would be interested in and would like to know more, please apply for further information

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.