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Traffic Operator– Are you passionate about logistics and ready to deliver exceptional customer service? If so, we are looking for dynamic Traffic Operator to join our Support team in London Gateway, Stanford – le – Hope, Essex on a full-time basis.
Your role:
As a Traffic Operator, you will be part of a highly dedicated and professional team, which is responsible for delivering the highest quality of service to an internationally dedicated client base. The main purpose of your role will be to provide an efficient and cost-effective collection and delivery service using sub-contract haulage and optimal ferry routes.
Key responsibilities:
- Day to day planning to ensure customer delivery times are met whilst ensuring maximum productivity
- Communicating with sub-contractors to ensure the drivers are fully aware of their individual timetable
- Matching collections and deliveries to the satisfaction of the customer’s needs whilst bearing in mind the need to operate in a cost-effective manner
- Informing the Commercial team of any likely service failures
- Make ferry bookings
- Constant monitoring of the day’s planning and adjusting where necessary
- Dealing with relevant administration work, such as updating computer systems, driver queries and updating load registers
- Always ensuring legal compliance, including ensuring drivers are complying with basic safety guidance regarding load security.
About you:
You will need to have good geographical knowledge of UK, Ireland and Europe, including tolls and tunnel restrictions. Knowledge of UK/EU customs requirements. Sound IT skills, including MS Office and MS Teams. Have good time management, organisational and communication skills. Able to manage multiple tasks under pressure and to prioritise and make decisions quickly. Flexibility to work alternating shift patterns which includes weekend working, holiday and absence cover. There is a requirement to cover out of hours phone calls.
Who are we?
We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.
We operate from over 20 locations in 13 countries and work with some of the best-known global household names.
We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.
We offer:
P&O Ferrymasters offer a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate.
Other benefits include Company pension, P&O Ferries travel concessions, Employee Assistance Scheme, and an employee wellbeing programme, along with opportunities for personal and professional training and development. We also offer a benefits platform including a range of voluntary health insurances, cycle to work, and retail discounts.
Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know! Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you!
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No recruitment agencies, please
Additional keywords: traffic, transport, planner, operator, logistics, freight, distribution
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