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Team Leader

Top Talent Recruit
Posted 18 hours ago, valid for a month
Location

Stanford-Le-Hope, Essex SS17 0ER, England

Salary

£30,000 - £38,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Our client, a freight forwarder, is seeking a Team Leader for their office in Stanford-Le-Hope with a salary of £35,000 to £40,000 per year.
  • The ideal candidate should have at least 3 years of experience in a similar role within the logistics or freight forwarding industry.
  • Key responsibilities include leading the team, ensuring compliance with company policies, and maintaining AEO standards.
  • The Team Leader will also manage client interactions, allocate workloads, and conduct performance appraisals to foster team development.
  • Additionally, the role requires staying updated on customs regulations and participating in project teams for process improvements.

Our client, a freight forwarder is looking for a Team Leader to join their office in Stanford-Le-Hope.

  • To lead the team by example and ensure all Company policies and processes are being adhered to as per their specific authorisations and mutually agreed SOP.
  • Ensure our AEO standard is met and maintained in accordance with Britannia documented procedures.
  • Participate in monthly operations team meeting to discuss outstanding issues and upcoming pipeline of new clients and contract expectations.
  • Manage calls with clients, resolving issues/queries promptly.
  • Allocate workload to the team ensuring daily and weekly targets are met to minimise month end workload.
  • Provide cover to support absence of other team leaders, team members and Operations Manager.
  • Responsible for issuing and dividing the daily tasks to the team.
  • Mentoring and cross training in all accounts
  • Complete all monthly procedures for Customers/ Management.
  • Take over/ resolve queries and issues to assist the team to achieve their targets and remain compliant as per HMRC guidelines.
  • Assist with maintaining the Rota for out of hours cover.
  • Holiday and absence authorisation and monitoring and carrying out return to work interviews, updating documentation and uploading to You Manage.
  • Carrying out effective 1-2-1 meetings and appraisals with the team
  • 100% check on all documentation/entries being submitted according to Customs regulations, laws, and/or procedures.
  • Stay abreast of changes in import and/or export laws.
  • Request or compile necessary documentation to support your team.
  • Advise customers on Customs-related matters.
  • Confer with officials in various agencies to facilitate clearance of goods through Customs.
  • Ensure the team are updating and maintaining eUCR Lists regularly.
  • Out of hours working as an when required.
  • Participate in any project teams for client work, or process and other change improvements.

This role can also be based in Maldon

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