Customs Team Leader

Our client, a specialist in supply chain logistics and customs, is offering a great opportunity to join their team in London Gateway, as a Customs Team Leader. 

As Customs Team Leader, you'll be responsible for the day-to-day management of the data processing team, ensuring timely clearance of import and export shipments, holding regular team meetings, making sure all procedures are adhered to, providing training when required, as well as managing customer invoicing and any compliance issues.

Responsibilities of the Customs Team Leader:

• To lead the team by example and ensure all company policies and processes are being adhered to.
• Participate in monthly operations team meeting to discuss outstanding issues and upcoming pipeline of new clients and contract expectations.
• Manage calls with clients, resolving issues/queries promptly.
• Allocate workload to the team ensuring daily and weekly targets are met to minimise month end workload.
• Provide cover to support absence of other team leaders, team members and Operations Manager.
• Responsible for issuing and dividing the daily tasks to the team.
• Mentoring and cross training in all accounts.
• Complete all monthly procedures for Customers/ Management.
• Take over/ resolve queries and issues to assist the team to achieve their targets and remain compliant as per HMRC guidelines.
• Assist with maintaining the Rota for out of hours cover.
• Holiday and absence authorisation and monitoring and carrying out return to work interviews, updating documentation and uploading to IT software.
• Carrying out effective 1-2-1 meetings and appraisals with the team.
• 100% check on all documentation/entries being submitted according to Customs regulations, laws, and/or procedures. Stay abreast of changes in import and/or export laws.
• Request or compile necessary documentation to support your team.
• Advise customers on Customs-related matters.
• Confer with officials in various agencies to facilitate clearance of goods through Customs.
• Ensure the team are updating and maintaining eUCR Lists regularly.
• Participate in any project teams for client work, or process and other change improvements.

We're keen to speak to candidates who have a minimum of 3 years customs experience with proficiency in CM-UK and AEB software, CHIEF, CDS and Microsoft Office.

Applicants should also have good mathematical skills and be able to adapt, embrace and implement new IT systems and IT innovations.  You should have good interpersonal and problem-solving skills and be organised by nature.

In return, the successful Customs Team Leader will be offered up to £38,000, in line with experience.

Contact us today.  

If you would like to know more about this Customs Team Leader opportunity, or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer. 

As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. 

* T&C's apply. Please contact the office for more information. 

Please note: - We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or call us in complete confidence. 

We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.