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Team Leader

Top Talent Recruit
Posted 5 days ago, valid for 17 days
Location

Stanford-Le-Hope, Essex SS17 7DY, England

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client, a freight forwarder, is seeking a Team Leader for their Langford office with a salary of £35,000 per year.
  • The role requires a minimum of 3 years of experience in a similar position, focusing on team leadership and compliance with company policies.
  • Key responsibilities include mentoring team members, managing client calls, and ensuring adherence to Customs regulations.
  • The Team Leader will also be responsible for maintaining operational standards and participating in monthly team meetings.
  • Additional duties involve managing out-of-hours cover and conducting performance appraisals for team members.

Our client, a freight forwarder is looking for a Team Leader to join their office in Langford.

Job Duties:

  • To lead the team by example and ensure all Company policies and processes are being adhered to as per their specific authorisations and mutually agreed SOP.
  • Ensure our AEO standard is met and maintained in accordance with Britannia documented procedures.
  • Participate in monthly operations team meeting to discuss outstanding issues and upcoming pipeline of new clients and contract expectations.
  • Manage calls with clients, resolving issues/queries promptly.
  • Allocate workload to the team ensuring daily and weekly targets are met to minimise month end workload.
  • Provide cover to support absence of other team leaders, team members and Operations Manager.
  • Responsible for issuing and dividing the daily tasks to the team.
  • Mentoring and cross training in all accounts
  • Complete all monthly procedures for Customers/ Management.
  • Take over/ resolve queries and issues to assist the team to achieve their targets and remain compliant as per HMRC guidelines.
  • Assist with maintaining the Rota for out of hours cover.
  • Holiday and absence authorisation and monitoring and carrying out return to work interviews, updating documentation and uploading to You Manage.
  • Carrying out effective 1-2-1 meetings and appraisals with the team
  • 100% check on all documentation/entries being submitted according to Customs regulations, laws, and/or procedures.
  • Stay abreast of changes in import and/or export laws.
  • Request or compile necessary documentation to support your team.
  • Advise customers on Customs-related matters.
  • Confer with officials in various agencies to facilitate clearance of goods through Customs.
  • Ensure the team are updating and maintaining eUCR Lists regularly.
  • Out of hours working as an when required.
  • Participate in any project teams for client work, or process and other change improvements.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.