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Housing Support worker

Sellick Partnership
Posted 14 hours ago, valid for a month
Location

Stanley, Durham DH9 0XG, England

Salary

£35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Sellick Partnership is recruiting a Housing Support Worker for a reputable social housing organization in County Durham.
  • The role requires previous experience in a housing officer or housing partner position, along with customer service experience managing complex cases.
  • Key responsibilities include tenancy management, addressing anti-social behaviour, and supporting new tenants with payment plans.
  • Candidates must have a full UK driver's license and experience working with vulnerable populations is preferred.
  • The position offers an ongoing temporary contract with a competitive salary, though specific salary details are not disclosed.

Housing Support Worker

Ongoing temporary

County Durham

Sellick partnership are currently assisting in the recruitment of a Housing Support worker to join a reputable social housing organisation based in County Durham.

The Housing support worker will be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. This involves working closely with the allocations and letting team to onboard new tenants, working with customers to set up payment plans if they fall into arrears, managing anti-social behaviour and resolving customer complaints effectively.

Duties of Housing Support worker:

  • Neighbourhood and tenancy management
  • Anti-social behaviour
  • Allocations and lettings
  • Empty property management, customer viewings and welcome visits
  • Income management
  • Customer involvement, empowerment, and inclusion
  • Tenant liaison and support

Requirements of the Housing support worker:

  • Experience in a similar housing officer/housing partner position previously
  • Previous customer service experience, managing complex cases and working with vulnerable people ideally in a housing context
  • Full UK drivers license (Essential)

If you want to hear more about the Housing Support worker role, please contact Nyari Breslin at Sellick Partnership Derby or click apply now.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.