- Maintain and update the database, ensuring accuracy and consistency of records
- Support with data entry, processing, and data cleansing
- Assist with data imports from various sources using Import’omatic and Raiser’s Edge functions
- Run queries, reports, and analysis to support fundraising and donor engagement strategies
- Work collaboratively to improve data processes and efficiencies
- Monitor and update supporter records, ensuring compliance with GDPR and fundraising regulations
- Provide general database support, including updating training guides and assisting colleagues with system queries
- Assist at fundraising events and campaigns as needed
- Experience working with databases or CRMs (Raiser’s Edge preferred)
- Previous experience in the charity sector, particularly in a fundraising or donor support capacity
- Strong data processing and reporting skills, with proficiency in Microsoft Excel
- Ability to work accurately with large volumes of data, maintaining high attention to detail
- Good understanding of GDPR and data protection regulations
- Strong communication skills, with the ability to work collaboratively across teams