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TEMPORARY - PART TIME Customer Service Assistant
Our client is looking for someone with a minimum of 2 years customer service experience to work Thursday to Sunday (09.30am - 5.00pm). You will be responsible for welcoming visitors, providing support in the visitor's food and picnic areas, and ensuring a smooth and enjoyable experience for all guests.
There are additionally responsibilities as a key holder, you will be responsible for and ensuring the premises are securely locked at the end of each day.
This is a fantastic PART TIME opportunity to work in a unique and inspiring environment, engaging with visitors while ensuring the smooth operation and security of a historic attraction.
This is a temporary assignment that starts in March and ends in November.
Requirements
* Available to work 3-4 full days
* Customer service or hospitality experience
* Team player
* Good communication skills
Duties
* Greet and assist visitors, providing information
* Handle visitor inquiries
* Assist with ticketing, admissions, and retail sales at the gift shop or entrance area
* Monitor visitor flow and provide directions to ensure a smooth guest experience
* Take on keyholder duties, including opening and securely locking up the site at the beginning and end of the day.
* Conduct end-of-day security checks, ensuring all visitors have exited the premises.
* Assist with emergency procedures, including evacuations if required.
