Administrator

• Annual Salary: £24,000 - £28,000
• Location: Essex
• Job Type: Full-time

We are excited to announce an opportunity for an Operations Coordinator to join a highly successful Freight company in their new and expanding department. This role is ideal for individuals with a background in Customer Service who are adept at building connections with clients, shipping lines, and suppliers. Comprehensive training will be provided to the right candidate.

• Coordinate the entire booking process from start to finish with clients, shipping lines, and suppliers.
• Monitor shipments, keeping clients informed throughout the booking process.
• Produce necessary documents for the department, including booking confirmations, shipping notes, Bills of Lading, and instructions to the lines.
• Arrange customs entries, VGMs, and other relevant procedures to ensure smooth shipment of cargo.
• Engage with clients directly, handling queries and finding solutions as needed, with support and training provided.

• Strong customer service skills with a high level of attention to detail.
• Excellent spoken and written English.
• Ability to quickly build effective relationships with clients, shipping lines, and suppliers.
• Experience in coordinating logistics or similar roles is advantageous but not essential as training is provided.
• Proactive and eager to contribute to a new and growing department.

• Competitive salary range of £24,000 - £28,000.
• Standard working hours: 9:00 am – 5:30 pm.
• 20 days holiday plus bank holidays.
• On-site parking (drivers essential due to location).
• Auto-enrolment pension scheme.

This is an exciting time to join a growing business with potential for career development and expansion into other areas. If you are driven, customer-focused, and looking for a role where you can make a significant impact, we would love to hear from you.

To apply for this Operations Coordinator position, please submit your CV  detailing your relevant experience and why you are interested in joining our team.