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Tourism & Customer Service Assistant

HR GO Recruitment
Posted 4 days ago, valid for 17 days
Location

Stansted, Essex CM24 1QH, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a TEMPORARY - PART TIME Tourism & Customer Service Assistant at a historic attraction, available from March to November.
  • Candidates must have customer service or hospitality experience and be available to work Thursday to Sunday from 09:30 am to 5:00 pm.
  • Key responsibilities include greeting visitors, assisting with ticketing and retail sales, and ensuring the security of the premises as a key holder.
  • The role requires good communication skills and the ability to work as part of a team to enhance the visitor experience.
  • The salary for this position is competitive, though specific figures were not provided in the listing.

TEMPORARY - PART TIME Tourism & Customer Service Assistant

This is a fantastic PART TIME opportunity to work in a unique and inspiring environment, engaging with visitors while ensuring the smooth operation and security of a historic attraction.This role is perfect for someone who is looking to work part- time Thursday to Sunday (09.30am - 5.00pm). You will be responsible for welcoming visitors, providing support in the visitor's food and picnic areas, and ensuring a smooth and enjoyable experience for all guests. There are additionally responsibilities as a key holder, you will be responsible for and ensuring the premises are securely locked at the end of each day.

This is a temporary assignment that starts in March and ends in November.

Requirements* Available to work 4 full days* Customer service or hospitality experience * Team player * Good communication skills

Duties* Greet and assist visitors, providing information* Handle visitor inquiries * Assist with ticketing, admissions, and retail sales at the gift shop or entrance area* Monitor visitor flow and provide directions to ensure a smooth guest experience* Take on keyholder duties, including opening and securely locking up the site at the beginning and end of the day.* Conduct end-of-day security checks, ensuring all visitors have exited the premises.* Assist with emergency procedures, including evacuations if required.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.