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Join Core Control Solutions as a System Support Engineer!
Are you ready to dive into the world of complex infrastructure and control systems? Core Control Solutions is on the lookout for a dynamic and technically adept System Support Engineer to join our team. As pioneers in the integration, control, and automation of mission-critical systems across multiple industries, we offer an exciting opportunity to work on innovative projects that matter.
About : Core Control Solutions are pioneers in the integration, control, and automation of complex infrastructure. We supply mission-critical control and communication systems to multiple industries.
What You'll Do:
- System Support: Provide top-notch technical support to clients by responding to inquiries, troubleshooting system issues, and resolving problems swiftly to minimise downtime.
- Preventive Maintenance: Conduct routine inspections, system audits, and preventive maintenance to ensure the seamless operation and reliability of control systems.
- Fault Finding and Diagnostics: Utilise advanced troubleshooting techniques and diagnostic tools to identify and resolve complex system faults effectively.
- System Optimisation: Collaborate with cross-functional teams to implement system modifications, upgrades, and enhancements, boosting performance and functionality.
- Documentation: Maintain detailed records of system configurations, maintenance activities, and troubleshooting procedures, ensuring comprehensive documentation.
- Training and Support: Empower end-users and support personnel by training them on the operation, maintenance, and troubleshooting of control systems.
- Continuous Improvement: Stay ahead of industry trends, emerging technologies, and best practices, and actively contribute to process improvements and innovation.
Location & Working Hours: You will be based at our head office but will also work at client sites across the UK. Our standard workweek is 40 hours with a flexible working hours scheme. Core office hours are 09:30 to 16:00 from Monday to Thursday, and on Fridays, you may leave at 13:00 subject to work commitments.
On-Call Duties: After your probationary period or once you're trained, you'll join the on-call rota. This means being available 24/7 for one week each month to respond to customer callouts, with remuneration of 100/week plus the relevant hourly rate for out-of-hours call-outs. Additionally, you may participate in our London on-call engineer rota, living in company-provided accommodation for one week with an extra 500/week.
What We're Looking For:
- Full UK Driving License
- Previous technical support experience for control systems or similar.
- Proficiency in PLC programming languages (e.g., ladder logic, structured text).
- Familiarity with SCADA systems and HMI design.
- Knowledge of control system protocols (Modbus, Profibus, Ethernet/IP).
- Excellent problem-solving and analytical skills.
- Effective communication skills, both written and verbal.
- Strong organisational skills with the ability to manage multiple tasks.
Benefits:
- Paid overtime
- Flexible working hours and holidays
- Your birthday off with pay
- Sick pay and pension contribution
- Profit share bonus
- 500/year for activities with friends and family
- Employee wellbeing program with 24/7 helpline
- Free use of the onsite gym
We don't expect you to have expertise in all these areas; we provide on-the-job training and mentoring to bridge any skill gaps for suitable candidates.
Are you ready to make a difference? Apply now and join our innovative team at Core Control Solutions!
