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Support Officer

Guidant Global
Posted 21 hours ago, valid for 14 days
Location

Stevenage, Hertfordshire SG2 7BG

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed鈥檚 services as part of the process. By submitting this application, you agree to Reed鈥檚 Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job requires providing comprehensive professional administration support while interacting with the general public.
  • Candidates should have experience in service delivery or a business-related qualification, along with good knowledge of Microsoft Office.
  • A minimum of two years of experience dealing with challenging customers is preferred, particularly in the Children's sector.
  • The role offers a salary of 拢25,000 per year and emphasizes the importance of excellent customer care skills.
  • Applicants must be self-motivated, professional, and capable of handling various administrative tasks independently.

To provide full and wide-ranging professional administration support including dealing with the general public.

QUALIFICATIONS AND/OR EXPERIENCE

路 Good awareness of software packages such as Microsoft Office.

路 Ability to use local systems, update databases, reconcile issues and produce information and reports.

路 Good awareness of service team objectives, procedures and issues.

路 Ability to communicate sensitively and well with others, including by telephone.

路 Ability to work accurately and independently with minimal referral to management.

路 Ability to plan, organise and handle conflicting demands in own workload and in direct reports.

路 Positive approach to the workplace and commitment to working flexibly to achieve service and team needs.

路 Good general education.

路 Experience dealing with challenging customers.

路 Experience of working within the Children's sector would be advantageous

There is no specific qualifications required for this job although either experience in service delivery or a business related qualification would be beneficial. You will be a competent administrator with experience of using Microsoft Office who is confident to be the first point of contract for Managers and possess excellent customer care skills. You will be self motivated, professional and approachable providing excellent team support and best practice at all times. You must be willing to undertake a variety of administrative tasks.

Guidant Global (BH4SF) is acting as an Employment Business in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed鈥檚 services as part of the process. By submitting this application, you agree to Reed鈥檚 Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.