Business Analyst Manager

Your new companyA leading organisation is seeking a Business Analyst Manager to join their IT team. As a Business Analyst Manager, you will oversee the delivery of the business analysis function, processes, and procedures. You will build and maintain a motivated team, assess existing business processes and problems, define and document business requirements and processes, shape opportunities, and ensure that the technology/solution is effectively delivered and embedded to meet business goals. Your new role

• Manage Business Analysts' performance, workload, development, and KPIs.
• Manage a portfolio of analysis work as well as the team.
• Define business problems and primary objectives of new projects.
• Identify, validate, and challenge functional and non-functional requirements.
• Perform feasibility studies, impact assessments, gap analysis, and contribute to the business case.
• Run workshops, formal and informal meetings for information gathering.
• Build effective relationships with stakeholders, sponsors, and work stream heads to elicit requirements and represent the benefit IT can bring to the business.
• Proactively handle all incidents, problems, and change requests within the IT strategic support tool according to the IT Service Management Policy.
• Assist the PMO Manager in allocating and maintaining the Business Analysts' project portfolio.
• Mentor, coach, and develop Business Analysts.

What you'll need to succeed

• Resource planning and prioritisation experience.
• Team and performance management experience.
• IIBA or BCS Foundation qualification in Business Analysis.
• Knowledge of Software Development Lifecycle (SDLC).
• Skilled in modelling processes techniques (BPMN, Workflows, Swim lanes, Sequence diagrams).
• Experience in data modelling and interface mapping.
• Project Management experience.
• ITIL Foundation qualified.
• Knowledge of Waterfall and Agile methodologies.
• Participative style when working with others and the ability to build strong, productive team relationships.

What you'll get in return

• Competitive salary and benefits package.
• Opportunities for career development and skill enhancement.
• Inclusive and diverse work environment.
• Flexible working options.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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