Commercial Manager

Job Title: Commercial Manager 

Location: Stevenage

Salary: Competitive

Job Type: Full time, Permanent

Working Hours: 45 hours per week full time Monday to Friday 07:30 to 17:30

About us:

Garrard Building and Construction Ltd is a family run construction company established in 1946. The Company specialises in building repair and renovation to domestic and commercial properties within an approximate 50-mile radius of its offices in Stevenage, Hertfordshire. 

About the Role:

This is a key role within the Company, with a broad range of duties and responsibilities related to the Company’s general operations, risk and compliance, business growth and profitability. It requires working with all areas of the business. As a member of the Management Team, this role will be involved with strategy, helping to develop certain areas of the business in order to strengthen its’ commercial position. It will also involve management of general operations, including the line management of a small operations team.

Main Duties & Responsibilities:

• Follow up leads for new clients.
• Assist Client Account Managers with their duties.
• Maintain professional subscriptions and memberships for the Company (including Constructionline, Safecontractor, CHAS).
• Manage the annual renewal of the Company’s Insurance policies and any claims that are made against them.
• Manage the Marketing activities of the Company, including Website and social media.
• Action any debt recovery that may be required.
• Represent the Company at any trade events and/or be a focal point for related trade organisations (e.g. Subsidence forum)
• Oversee the Quality Management policy and obtaining/retaining ISO accreditation.
• Assist with various Health & Safety duties including regular review of site inspections and accident/incident reporting and investigations.
• Oversee the Environmental policy and obtaining/retaining ISO accreditation.
• Supply chain
  • Build good working relationships with the Company’s supply chain.
  • Manage the vetting procedure for sub-contractors and annual reviews.
  • Arrange periodic price reviews for the Company’s main suppliers.
  • Manage general procurement, including fleet vehicles, major plant and equipment and IT systems.
  • Act as an escalation point for Customer complaints.

About you:

Skills:

Essential:

• Strong commercial awareness
• Fit & Healthy
• Proactive and positive approach
• Organised and efficient
• Good negotiating skills
• Good oral and written communication skills
• Contributes to a positive working environment
• Strong service ethos
• Commitment to service excellence
• The ability to work under pressure and to deadlines
• Ability to work effectively within a busy Company
• Strong attention to detail
• Proficient IT skills (including good working knowledge of Microsoft Office, especially Excel)
• Numerate and literate

Knowledge and Experience:

Essential:

• At least 10 years’ experience within a commercial role
• Experienced in procurement
• At least 5 years’ experience of delivering a high level of customer service to both internal and external parties
• Experienced with the management of Quality, Environment and Health & Safety
• Experienced with line management
• Good knowledge of standard building & decorating materials
• Good knowledge of standard building plant & equipment
• Full, clean driving license

Personal Attributes:

Essential:

• Team player
• Treat work colleagues as customers
• Lead by example
• Calm under pressure
• Able to work to deadlines
• Thorough and conscientious
• Quality conscious
• Able to think quickly
• Professional appearance
• Pro-active/uses initiative
• Honesty and integrity in dealings with others
• Flexible approach
• Able to build rapport and develop professional relationships with staff, suppliers and sub-contractors

Additional Requirements:

• Ensuring that all responsibilities are met in accordance with company procedures and the Staff Handbook
• Understanding the need for confidentiality when dealing with both internal and external information
• Flexibility to work outside or in excess of standard hours when necessary to achieve objectives required
• Sound knowledge of the company’s service offering specific to role
• Actively participate in developing working practices that eliminate waste and reduce costs incurred by the Company

Benefits:

All full-time Employees (excluding Directors) – based in the UK have a standard entitlement of 20 days paid holiday per year (April 1st – March 31st). The 8 UK Bank and Public holidays are in addition to the standard holiday entitlement. There is a pension scheme following a qualifying period.

Please click the APPLY button to send your CV for this role.

Candidates with experience or relevant job titles of; Commercial Coordinator, Projects Coordinator, Client Account Executive, Projects Manager, Account Manager, Commercial Development Manager, Operations Manager, Operations Coordinator, Contracts Specialist, Procurement Manager, Construction Projects, Construction Contracts Manager, Contracts Coordinator, Contracts Specialists, Construction Contracts Officer, may also be considered.