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Customer Service Advisor / Sales Assistant

Mandeville
Posted 7 days ago, valid for 12 days
Location

Stevenage, Hertfordshire SG1 1PX

Salary

£25,000 - £26,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A Customer Service Advisor/Sales Assistant position is available with a national distributor in the construction industry, offering a salary of £25,000 per year.
  • Candidates should have at least 1 year of customer service experience, preferably in a retail or trade environment.
  • The role involves providing exceptional customer service, maximizing sales growth, and building customer relationships.
  • Strong communication, negotiation, and problem-solving skills are essential, along with a strong commercial awareness.
  • The company offers a fantastic package including an annual bonus scheme, additional incentives, and opportunities for career progression.
Hours
08.00-17.00 Mon-Fri, 1 x Sat AM only/month paid at time and a half.

A fantastic opportunity has arisen for a Customer Service Advisor / Sales Assistant to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales and customer service.

THE ROLE
Ensuring outstanding levels of customer service at all times both face-to-face and on the phone
To maximise growth of sales within the branch
Building customer relationships within the branch
Answering general enquiries, advising product availability, delivery dates etc
Issuing quotations in response to enquiries
General sales administration

KNOWLEDGE/ EXPERIENCE REQUIREMENTS
Previous customer service experience preferably within retail or trade environment
Exceptional sales and customer relationship building skills at all levels
Strong negotiation and facilitation experience with problem solving ability
Ability to identify and understand business opportunities and build long term relationships with customers
Strong commercial awareness and excellent communication skills


For the right person there is a fantastic package on offer including:
* Annual Bonus scheme
* Variety of additional incentives
* Great career progression




Mandeville is acting as an Employment Agency in relation to this vacancy.

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