Back to searchCustomer Service Advisor / Sales Assistant
Mandeville
Posted 4 hours ago, valid for 10 days
Stevenage, Hertfordshire SG1 1PX
£25,000 - £26,000 per annum
Full Time
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Sonic Summary
- The position is for a Customer Service Advisor / Sales Assistant at a national distributor in the construction industry, with working hours from 08:00 to 17:00, Monday to Friday, and one Saturday morning per month at time and a half pay.
- Candidates should have previous customer service experience, ideally in a retail or trade environment, and possess strong sales and customer relationship skills.
- The role involves providing exceptional customer service, maximizing sales growth, building customer relationships, and handling general sales administration tasks.
- A competitive salary is offered, along with an annual bonus scheme, additional incentives, and opportunities for career progression.
- Strong communication skills, negotiation abilities, and commercial awareness are essential for success in this role.
08.00-17.00 Mon-Fri, 1 x Sat AM only/month paid at time and a half.
A fantastic opportunity has arisen for a Customer Service Advisor / Sales Assistant to join this national distributor of products for the construction industry. This is a varied role which offers great progression and training and would suit someone with great communication skills who is looking to progress their career in sales and customer service.
THE ROLE
Ensuring outstanding levels of customer service at all times both face-to-face and on the phone
To maximise growth of sales within the branch
Building customer relationships within the branch
Answering general enquiries, advising product availability, delivery dates etc
Issuing quotations in response to enquiries
General sales administration
KNOWLEDGE/ EXPERIENCE REQUIREMENTS
Previous customer service experience preferably within retail or trade environment
Exceptional sales and customer relationship building skills at all levels
Strong negotiation and facilitation experience with problem solving ability
Ability to identify and understand business opportunities and build long term relationships with customers
Strong commercial awareness and excellent communication skills
For the right person there is a fantastic package on offer including:
* Annual Bonus scheme
* Variety of additional incentives
* Great career progression
Mandeville is acting as an Employment Agency in relation to this vacancy.
