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World Class Defence Organisation is currently looking to recruit a Digital Implementation Lead subcontractor on an initial 12 month contract. The role will be a hybrid position of working from home and onsite 2 or 3 days per week. The base site can be either Bristol or Stevenage (depending on your preference).
Hourly Rate: £75.00 per hour
Contract Duration: 12 Months (initially and then ongoing and long-term thereafter)
Digital Implementation Lead Job Description:
CSS UK are a customer focused, customer facing organisation spending much of our time working with users ensuring our products are ready for action when required. We thus play a vital role in maintaining the company's reputation, which is key to building and maintaining long term relationships for our future prosperity.
CSS are involved throughout the lifecycle for all products including weapon systems, missiles, test equipment, training and support equipment and we work as part of an integrated multinational team.
Responsibilities:
We are looking for a self-motivated individual with excellent communication skills, to plan and implement one of our digital tools for in-service support, together with the associated change management within the Customer Support & Services (CSS) UK organisation. This is a great opportunity to support the transformation activities through the utilisation of digital tools and ideally, the successful candidate will have experience of implementing digital tools to support in-service product lifecycle management.
Whilst working with our colleagues across internationally, you will have the opportunity to shape how the in-service digital tools will be utilised, developed and deployed, with the focus on delivering world-leading support to our customers whilst satisfying our strategic business objectives. Get in touch if you are interested in making a difference and helping us deliver strategic change in a customer focused, delivery environment.
Skillset/experience required:
A self-starter that has experience of implementing digital tools into a customer / product support business environment, together with the associated planning, implementation & change management, ideally utilising Agile.
Fully understands the project milestones required when implementing digital tools and how they influence the project.
Strategic agility, anticipating future requirement for both the tools and project planning.
Ability to build and establish strong business relationships with internal stakeholders and members of the team that will utilise the tool, including the ability manage cross culture personalities and interactions.
Customer focused, dedicated to meeting the milestones and making sure the project is deployed successfully to the user's satisfaction.
