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Sales Administrator

Mission 4 Recruitment Ltd
Posted 19 hours ago, valid for 24 days
Location

Stevenage, Hertfordshire SG2 7BG

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An established Distribution Company in Stevenage is seeking an experienced Administrator with at least two years of order processing or administration experience.
  • The role involves providing support to Customer Account Managers, ensuring timely processing and dispatch of orders.
  • Key responsibilities include managing customer communications, processing orders, handling stock management, and dealing with returns.
  • The position offers a competitive salary ranging from £27,000 to £28,000, along with benefits such as pension, 22 days holiday, and access to an onsite gym.
  • Ideal candidates should possess strong communication skills, excellent organizational abilities, and proficiency in Excel and Word.

Fantastic opportunity for an experienced Administrator to work for this established Distribution Company in Stevenage. You must have at least two years’ order processing/administration experience.

You will be working as part of a large team in an open plan, fast paced office environment, providing administration support to the Customer Account Managers and making sure that the orders taken by the project team arrive in a timely fashion, are processed and passed through the operations department as required and are dispatched to the customer as required.

Main Duties will include:

  • Dealing with an existing customer base of business clients
  • Dealing with incoming calls and emails from your clients on a daily basis
  • Dealing with Goods In queries and issues
  • Processing orders through to delivery with the customer
  • Dealing with stock management and delivery dates
  • Dealing with returns of faulty or incorrect items, arranging refunds or credits
  • Responsible for export compliance paperwork (liaising with the Export Administrator)
  • Quarantine stock management
  • Credit notes applications
  • Shipping prioritization

The Ideal Person:

  • Previous order processing experience
  • Great communication skills as you will be dealing with a variety of individuals.
  • Excellent team player - happy to help out
  • Extremely customer focused - someone with a desire to get things right first time
  • Must, must, must have excellent organisational and time management skills
  • Good working knowledge of Excel and Word
  • Above average ability with maths and English!

The Package:

  • Competitive basic salary - £27,000 - £28,000
  • Pension
  • 22 days holiday plus Christmas shut down
  • Virtual Care - GP Service
  • Pension
  • Onsite Gym

If this is of interest and you have the relevant skillset listed above, we would love to hear from you!

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy.

Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.