- Direct client communication to provide updates and obtain necessary information.
- File openings, including terms of business, AML checks, and case management system data entry (Liberate).
- Obtaining documents from the Land Registry and Companies House.
- Submitting searches and collating required legal documents.
- Liaising with solicitors, lenders, and agents.
- Preparing completion statements and engrossment documents, arranging client signings.
- Handling post-exchange and post-completion matters, including some matter completions.
- Processing CHAPS and BACS payments, ensuring verification of account details.
- Drafting and submitting Stamp Duty Land Tax forms.
- Preparing and submitting Land Registry applications.
- File closures and general administrative duties.
- Conducting monthly matter reviews and preparing bills.
- Managing telephone correspondence with clients, agents, and third parties.
- Preparing deeds schedules and coordinating deed storage.
- A positive and proactive attitude with excellent organisational skills.
- Proficiency in email, Microsoft Word, and Excel.
- A keen eye for detail and strong time management skills.
- Willingness to learn, improve, and contribute to a collaborative team.
- Ability to deliver outstanding client service in line with our Service Pledge.
- Strong judgment, maturity, and risk awareness.
- A team player with a ‘can-do’ attitude who takes pride in their work.
- Career Development: A structured career path with clear progression opportunities.
- Supportive Environment: Regular one-to-ones, department meetings, and a six-monthly appraisal scheme.
- Work-Life Balance: Flexible and hybrid working options.
- Rewards & Recognition: Firm-wide and fee-earner bonus schemes.
- Generous Leave: 25 days annual leave, increasing up to 30 days with service.
- Financial & Health Benefits: Automatic enrolment in our corporate pension scheme and Employee Assistance Programme.
- Healthcare Cash Plan: Cover for dependent children and optional extension for partners/spouses.
- Wellbeing Initiatives: Social and Wellbeing champions, office events, charitable activities, and out-of-hours social gatherings.
- Annual Staff Events: Summer and Christmas parties, quarterly office lunches, and an annual online staff quiz.