Job Title: Service Desk Administrator Salary: £12 - £13 per hour Location: Stevenage Contract: Temporary - Permanent Hours: 9.00 - 5.30 pm COMPANY PROFILE Our client is looking for a confident, self-motivated, and hard working individual to join their thriving team where no two days are the same. If you are available immediately and looking to work for a busy and close nit team, this could be the role for you. SKILLS REQUIRED Friendly and Confident personality Happy to be trained and good at following feedback and instruction. Previous experience booking engineers, working on a service desk. Excellent customer service skills and telephone manner. RESPONSIBILITIES Scheduling engineers Liaising with a wide range of clients on a day to day basis Recording information accurately to resolve and action queries. Follow up quotations and preparing tickets Collaborating with the team to meet customer expectations ADDITIONAL INFORMATION 20 days annual leave + bank holiday Free parking on site Pension Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been short listed. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Back to searchService Administrator
Smart 10 ltd
Posted 2 days ago, valid for 4 days
Stevenage, Hertfordshire SG2 7BG
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The job title is Service Desk Administrator, offering a salary of £12 - £13 per hour.
- The position is located in Stevenage and is a temporary-to-permanent contract.
- Candidates should be confident, self-motivated, and have previous experience working on a service desk, particularly in booking engineers.
- Key responsibilities include scheduling engineers, liaising with clients, and accurately recording information to resolve queries.
- The role offers 20 days of annual leave plus bank holidays, along with free parking and a pension.
