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Employer description: Primenet UK are a Managed Services Provider and trusted IT solutions company. They offer a range of trusted IT services, from support to security to maintenance — well known for their customer service as well as their IT services.
Overview: We are now looking for an eager candidate to join us as an apprentice.
You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.
Main responsibilities:Providing first line supportJoining IT infrastructure projectsAssisting with customer’s connectivityEnsuring customers' IT infrastructure is appropriately maintained, secure and fit for purposeTroubleshoot to resolve issues related to hardware and softwareMonitor networks devicesUpdating company helpdesk system and communicate updates with customersEscalate when necessary
You will need the following skills:Customer led personalityAble to troubleshoot and resolve issuesExperience working with Windows desktop and internetExperience working with Office packageLoving to play with computer hardwareQuick learner
**Note** You will be required to undertake a DBS check.
Essential: Having a full driving licence and your own vehicle is required - as the role involves travel.
Entry requirements:3 GCSE's (or equivalent) at grades 4+ (A-C) in any subjectGCSE Maths and English (or equivalents) at grades 3+ (D or above)Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information, please visit the UK ENIC website.
Benefits:Free on-site parkingCasual dress codeFriendly atmosphereCoffee machineFree Tea/Coffee/fruit
Future prospects:90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
There is always a strong possibility to gain a full time position if you successfully complete the apprenticeship.Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
