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Are you an Operations guru looking to join a rapidly growing business and inspire team development?
Do you have the leadership ability and drive to oversee the most important functions of a retail/e-commerce business?
If so, we are looking for you!
JOB TITLE: General Manager/Operations Manager
COMPANY: Ecommerce Retail Brand (furniture)
CONTRACT: Permanent
SALARY: £60,000 - £70,000 (depending on experience + 10% bonus) - this is potentially flex upwards depending on experience
HOURS: 9:00am - 5.00pm
LOCATION: Hertford - must be happy to go into the office 4-5 days a week if need be
We are on the lookout for an Operations Manager who is eager to lead our day-to-day operations, ensuring everything runs smoothly while driving ambitious growth plans.
As the fastest-growing and most disruptive brand in the furniture industry, this company prides themselves on being agile and innovative. Their founders have set an exciting vision, and now they need an elite operator like you to bring it to life!
DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO:
- Daily Operations Management: Oversee the day-to-day running of the business, keeping our teams and projects on track across the UK and globally.
- Act as the 'eyes and ears' of our founders, ensuring alignment with our strategic roadmap and keeping leadership informed.
- Drive multiple projects forward, removing roadblocks and ensuring timely delivery.
- Coordinate and push forward objectives for the senior leadership team - across Marketing, Ecommerce, Finance, and Operations
- Host leadership and team meetings to maintain accountability and performance.
- Hold the team accountable for progress, goal achievement, and maintaining high standards.
- Collaborate with our Head of People to foster a high-performance, fun, and collaborative environment.
- Manage key operational processes, including insurance renewals, compliance, and other essential business functions.
- Set high standards for performance and presence, ensuring smooth operations.
SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED:
- Highly organised, calm, and always in control.
- Respected Leadership - able to command authority while earning trust and buy-in from the team.
- You don't just strategize; you make things happen!
- E-commerce/retail experience is essential - understanding of how online brands operate and scale.
- Action-Oriented, no ego, all action-this is about getting things done.
- Ambitious, driven and agile
- Friendly team player
- Able to communicate and collaborate with the senior leadership team to drive the strategy
- Proven ability to drive multiple projects through to completion
- Lead by example
- Dynamic, highly motivated and energetic
- Strong communication skills both verbal and written
- Ability to organise, multitask and prioritise
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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