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- Job Type: Contract / Inside IR35
- Location: Stevenage - onsite
- Salary: £500 per day
- Clearance level: Active DV clearance, or SC with ability to progress to DV during contract
We are seeking a Messenger Engineer with a strong background in Microsoft Exchange, Skype for Business, and ideally familiarity with Blackberry Enterprise Server (BES). The ideal candidate will have a robust understanding of email protocols, experience with email archiving solutions, and knowledge of Active Directory integration with messaging systems. This role is perfect for someone who is a team player, flexible, and possesses excellent troubleshooting and problem-solving skills.
Day-to-day of the role:- Manage Exchange servers, including mailbox databases, connectors, and transport rules.
- Configure and troubleshoot mail flow, mailbox permissions, and distribution groups.
- Monitor and optimize Exchange server performance and security.
- Support Skype for Business services, including setup, configuration, and troubleshooting.
- Manage user accounts, presence, and conferencing features.
- Provide Blackberry Enterprise Server (BES) administration and support.
- Respond to and resolve escalated incidents related to messaging and collaboration tools.
- Implement and enforce security policies and controls for messaging platforms.
- Participate in security audits and ensure compliance with regulatory requirements.
- Conduct patching and upgrades of Exchange and Skype systems.
- Engage in capacity management reporting and attend bi-weekly engineering meetings.
- Proven experience in administering Microsoft Exchange (2013/2016/2019) and Skype for Business.
- Familiarity with Blackberry Enterprise Server (BES) administration is desired.
- Strong understanding of email protocols such as SMTP, IMAP, and POP.
- Experience with email archiving solutions and compliance requirements.
- Knowledge of Active Directory integration with messaging systems.
- Knowledge of VMware, NetApp SAN, and Cohesity backups is advantageous.
- Experience with Microsoft Teams and automation of BAU processes is beneficial.
- Excellent interpersonal and communication skills.
- Ability to work within multi-disciplined teams and develop good relationships.
- Strong decision-making, planning, and organisational skills.
