Assistant Block Manager

Dove and Hawk are now working with this highly established Property Management company in Hertfordshire. Who are currently looking for an assistant block manager to join their team and progress with them. Duties -

• Effectively manage your portfolio and take responsibility for good all-round customer service
• Dealing with customer queries verbally and in written form.
• Manage electronic data and ensure e-mails and calls are responded within 24hrs.
• Management of H&S, FRA, Asbestos and all other legal requirements.
• Site Reports and lift engineering works, ensuring that all reports are actioned appropriately.
• Completing minutes and site reports within 5 working days. Liaise directly with Line Manager as necessary to progress any task, project and meet deadlines.
• To live our core values, do what you say you will do, contribute positively to our company culture and be someone your team can count on.
• Continually seek value for money by obtaining quotes from several contractors and sourcing local contractors to site, working with residents on site to ensure that all expectations are met.
• Creating contract orders and signing contracts being cautious of s.20 regulations
• Ensure all blocks have up to date H&S and FRA including appropriate signage
• Authorise expenditure ensuring that the site does not fall into money difficulties and always remains with a steady cash flow.
• Working with accounts to create realistic budgets that you can stay on target each year
• Set/communicate leaseholder and resident meetings, ensure that minutes are kept and sent to everyone within a suitable time frame from the meeting, no longer than one week.
• Prompt and cost-effective maintenance of individual portfolios. Authorise seller's packs to ensure that correct and up to date information is included.
• Ensure all activities are compliant with current legislation and best practice. All blocks built prior to 2000 have asbestos reports and those post 2000 have confirmation from the developer that no asbestos was used in the construction of the building.
• To be a part of training sessions and team events.
• To attend external training events for progression. After training/events you will prepare and deliver a relevant session to the team.
• Conduct site visits and have site visits written up and on the system within a week of site visit taking

Salary is £33,000Working Hours is Monday to Friday 9am - 5.30pmLooking for 1 Years Experience Other benefits include:

• Employee Rewards & Recognition scheme
• Wellbeing at work
• 23 days holiday + Bank Holiday (additional 4 days leave for festive closure)
• Annual discretionary bonus scheme
• Team socials
• Onsite parking

For more information, please contact Alfie Burrell in the Property Management team on .

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