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Service Manager

KPI People Ltd
Posted 12 hours ago, valid for a month
Location

Stevenage, Hertfordshire SG1 1PX

Salary

£45,000 - £57,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Service Manager in Stevenage with a basic salary of £45,000 and on-target earnings of £57,000.
  • Candidates must have a minimum of 3 years of experience as an Aftersales Manager or Service Manager.
  • The role involves leading a workshop and front of house team, ensuring high levels of customer service, and managing departmental profitability.
  • Essential qualifications include a full UK driving license, while franchised dealership experience and knowledge of Kerridge are desirable.
  • The position also offers a company car and an extensive benefits package.

Service Manager - Stevenage -
Basic Salary -  £45,000 -
OTE - £57,000 -
Company Car -
Extensive Benefits Package -
 
Our client, a large franchised main dealership, in Stevenage has the requirement for an experienced Aftersales Manager / Service Manager to join their established and high performing Aftersales team.
Responsibilities
 
As an Aftersales Manager / Service Manager your responsibilities will include:

Organise, coach, motivate and lead your workshop & front of house team
Ensuring the very highest levels of customer service every time.
Departmental profitability
Delivering dealership and manufacturer budgets
Controlling expenses
Recruitment and selection, staff coaching and motivation
Optimising workshop capacity and utilisation
Installing, and maintaining processes
Monitor, develop and improve CSI and customer experience
 
Experience, Skills & Qualifications
 
Essential Requirements:
 
Minimum of 3 years' Aftersales Manager / Service Manager experience
Full UK Driving Licence
 
Desirable Requirements:
 
Franchised Dealership Experience
Kerridge
 
Remuneration & Benefits
 
Basic Salary of £45,000
On Target Earnings of £57,000
Use of Company Vehicle
Extensive Benefits Package
 
 

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