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This company are very quality focused, and person centred, providing homecare to a range of clients. There will be lots of autonomy given by the management team as well as opportunity to progress within the company!
Key Responsibilities:
- Recording concerns, complaints, and compliments while ensuring all complaints are logged correctly and escalated when necessary.
- Attending appointments with clients and professionals to assess needs, collate necessary information, and establish tailored care plans.
- Developing and adjusting care plans, including completing specific risk assessments to align with client requirements.
- Conducting staff supervisions, monitoring absences, facilitating return-to-work interviews, and addressing significant discussions as needed.
- Managing the staff and client newsletter to keep everyone informed and engaged.
- Experience in a supervisory role within a care setting
- Strong organisational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Knowledge of CQC regulations and standards is desirable.
- A compassionate and team-oriented approach to care delivery.
- Competitive salary of 26,500 - 32,000 per annum.
- 30 days annual leave
- Work within a supportive and dynamic team environment.
- Lots of autonomy given by the leadership team to put your own ideas in to play
- Opportunities for professional development and career progression.
- The chance to make a meaningful impact in the lives of clients and staff.
As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with 300 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.
