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As a Temporary Customer Service Administrator you will be responsible for liaising with a customer base, and providing support and advice to their queries.
Client Details
Our client is a a well-established not-for-profit housing association and they are looking for an experienced Temporary Customer Service Administrator to join their Stockport office.
Description
As a Temporary Customer Service Administrator you will:
- Effectively respond to all customer enquiries, via inbound calls & emails.
- Always provide excellent customer services, recording data accurately and in a timely manner.
- Liaise effectively with internal departments & partner organisations.
- Correctly programme and install equipment to ensure customers receive the service they need in a timely manner.
- Ensure compliance with the requirements of relevant contracts and Service Level Agreements and KPIs are achieved.
- Ensure all records are maintained accurately and securely
Profile
To be successful in this role:
- A passion for providing exceptional customer service
- 1 year or more experience within customer service
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Proficiency in using computer systems and software
- The ability to work well in a team and independently
- Hold a full UK driving license
Job Offer
In return, our client can offer:
- Weekly pay
- 3 month temp to perm role
- A supportive and collaborative work environment
- Opportunities for professional development and growth
