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Customer Experience Executive

Venn Group
Posted 7 hours ago, valid for 12 days
Location

Stockport, Cheshire SK7 2JY

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Venn Group is seeking to fill a Customer Experience Executive position for a Private Company located in Stockport, which is office-based and permanent.
  • The role involves communicating with customers via phone and email, managing various communication channels, and handling HR-related inquiries.
  • Candidates should have experience dealing with payment queries, invoicing, and general administration tasks.
  • The position requires prior experience in customer service or a related field, although the specific number of years is not mentioned.
  • Salary details are not provided in the job description, but interested applicants are encouraged to send their CV for more information.

Customer Experience Executive waiting to be filled

Venn Group have been approached by a Private Company, and would like to introduce the following available position

Position:        Customer Experience Executive

Location:       Stockport/ Office based

Length:          Permanent

Hours:            Full Time

The role will predominantly involve:

  • Communicating with internal and external customers via phone and email
  • Managing communication lines such as WhatsApp, emails, calls and online presence
  • Completing HR related enquiries, including contracts, references and P45’s
  • Dealing with queries relating to payments expenses and payslips
  • Dealing with any queries and complaints regarding payslips and payments
  • Enabling smooth invoicing and timely payments
  • Keeping up to date with general administration duties

To find out more about this role or to apply please send a CV to 

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.