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Head of Customer Experience

Venn Group
Posted 7 hours ago, valid for 16 days
Location

Stockport, Cheshire SK7 2JY

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position available is for the Head of Customer Experience at a Private Company located in Stockport, Greater Manchester.
  • This is a permanent role offering a salary between £40,000 and £55,000 depending on experience.
  • The job requires the management of service levels, customer experience efficiencies, and compliance frameworks.
  • Candidates must have prior management experience in a similar role.
  • The position entails working 37.5 hours per week.

Head if Customer Experience role waiting to be filled

Venn Group have been approached by a Private Company, and would like to introduce the following available position

Position:         Head of Customer Experience

Location:        Stockport, Greater Manchester

Length:           Permanent

Salary:           £40,000 - £55,000 DoE

Hours:            37.5 hours p/week

The role will predominantly involve:

  • Facilitating the delivery of agreed service levels and KPI’s
  • Improving and creating customer experience efficiencies
  • Managing the end-to-end customer experience journey for the contracting population
  • Implementing and sustaining compliance frameworks in the customer experience arena

The successful candidate will have management experience in a similar role. To find out more about this role or to apply please contact Sophie Campbell on or alternatively send a CV to 

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.